FAQs
Deposits
Deposits Clicking on the ‘Deposit’ option expands the row where the input deposit address is available. Before making a deposit, please read the rules and exceptions for specific coin wallets that are displayed in the expanded row area. An example is shown below.  Withdrawals Clicking on the ‘Withdraw’ option expands the row where you can input the recipient address. Before making a withdrawal, please read the rules and exceptions for specific coin wallets that are displayed in the expanded row...
STEP 1:  Generate address/ code using the ‘Deposit’ option. You can deposit coins into your account using the desktop or the mobile site. STEP 2: Open your desktop or mobile wallet to enter the deposit address.  STEP 3: You can use the QR scanner from your device (where you have your wallet) [OR] copy and paste the address.  STEP 4: It takes several minutes for a transaction to be complete as several confirmations are required. Depending on network congestion, it can take 30 minutes or up to an hour. You may look at...
Deposit times vary from coin to coin depending on the network speed and the number of confirmations required.  To check the status of a deposit: On the Desktop Website Login to your account. Go to Balances > Deposit & Withdrawals using the main menu. The deposit should appear in your Deposit History along with the number of network confirmations needed to complete. On the Mobile Website: Login to your account. Access the main menu using the icon in the upper right of the...
Some currencies have a minimum amount for deposits, this amount is written at the deposit page under each currency deposit address. If you send less than the minimum by mistake, you can simply send more until the balance of the deposit address is above the minimum, you can use a block explorer to track the address balance, simply search for your Bitxmen deposit address on the block explorer to check exactly how much you already have at your deposit address and how...