FAQs

How do I withdraw my coins?

Modified on: 15/09/2017, 13:23

STEP 1: 

You can withdraw coins from your account via the desktop or the mobile site using the ‘Withdraw’ option.

STEP 2:

Open your desktop or mobile wallet to generate the deposit address. 

STEP 3:

Copy and paste the correct address. Enter amount of coins you want to withdraw.

STEP 4:

It takes several minutes for a transaction to be complete as several confirmations are required. Depending on network congestion, it can take 30 minutes or up to an hour. Finally, a user confirmation is needed to complete the step. Users with two-factor authentication do not receive email confirmations. 

STEP 5:

You may also look at 'Withdrawal History' to view transaction details.